Please confirm you are human
This browser or connection looks automated. Press and continuously hold the control for 3 seconds to enable Google-hosted web results and, when separately allowed, AI-assisted answers.
A successful check enables 100 search requests. Interactive access does not authorize scraping, systematic collection, or reuse of search output.
News
Scaling innovation safely: innovating through rapid prototyping with the mission in mind
8+ hour, 17+ min ago (685+ words) Scaling AI from prototype to production is not simply a question of automation. Many prototypes prove what is technically possible. Fewer prove what is operationally feasible and sustainable. For government and defence, the real test is whether an AI-enabled capability…...
Skills SA to treat multi-agent workflow as a reusable pattern
2+ week, 6+ day ago (597+ words) Skills SA has built a multi-agent AI workflow to help it review how well vocational education and training providers meet a set of student support requirements each year. The setup, running largely on a Databricks stack, has the makings of…...
CBA looks to AI for workforce planning
2+ mon, 7+ hour ago (509+ words) The Commonwealth Bank has started using AI in its employee surveys to analyse and interpret feedback from its more than 51,000 staff. Culture and people executive manager Matt Hull said that the bank is using the technology to better understand its…...
Digital Canberra taps Service NSW's CDO
2+ mon, 2+ week ago (309+ words) Digital Canberra has landed Service NSW’s chief digital officer Dr Christina Igasto as its inaugural director-general, with the change coming into effect later this month. Igasto revealed her impending departure from Service NSW in a LinkedIn post, and iTnews has…...
Accenture to roll out Copilot to all 743,000 employees
2+ mon, 3+ week ago (357+ words) Microsoft is rolling out its Copilot 365 AI assistant to all of Accenture's roughly 743,000 employees, in the biggest enterprise deal for the chatbot as the software giant seeks to convert more of its vast customer base into paying users. Financial details…...
Compressing software lifecycles
2+ mon, 4+ week ago (99+ words) iTnews 2026 Benchmark Awards proudly sponsored by PhoenixDX. Hear from Pedro Carrilho, Managing Director & Founder at PhoenixDX about compressing software lifecycles. Telstra's AI bid to nip customer complaints in the bud Guzman y Gomez cooks up plan for agentic kitchens Checkmarx-style…...
AI scales technical teams
3+ mon, 2+ day ago (106+ words) iTnews 2026 Benchmark Awards proudly sponsored by PhoenixDX. Hear from Pedro Carrilho, Managing Director & Founder at PhoenixDX about how AI is transforming team capabilities. AI scales technical teams Cloud deployment firm Vercel breached, advises secrets rotation Services Australia tips virtual desktop…...
The Toggle Tax: 5 signs your support team is Mental-Tasking, not Multitasking
3+ mon, 2+ week ago (715+ words) This continuous context-switching levies a heavy toll—the toggle tax, or the time wasted toggling between applications. Left unmanaged, toggle tax manifests as longer handle times, frustrated agents, and highly inconsistent customer experiences. Ultimately, disjointed tools and processes do more…...
Live & Hands On Demo: Navigating the BMC AMI DevX Platform to Understand Code Faster Using AI
4+ mon, 1+ week ago (101+ words) Mainframe development is evolving - and you deserve tools that empower you, not hold you back. Join us for a technical workshop and see how BMC AMI DevX enables developers to work faster, smarter, and with greater confidence. At this hands-on…...
Officeworks builds on its Salesforce core
4+ mon, 2+ week ago (592+ words) Officeworks is in the process of evolving its 12-year-old Salesforce implementation with quote-to-cash capabilities, data management and an AI assistant for call centre staff. The retailer’s B2B enterprise solutions IT manager Martin Bowden told the Agentforce World Tour Sydney conference that…...