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News
Inside the Sam's Club HR rule for adopting AI tools
1+ day, 1+ hour ago (320+ words) Sam’s Club’s AI strategy says that any tool it adopts has to result in more human conversation on the floor, not less. That’s the framework Claire MacIntyre, the retailer’s chief people officer, laid out on stage with PBS NewsHour co-anchor…...
How ADP CEO Maria Black leads through uncertain times
6+ day, 22+ hour ago (710+ words) It is a simple filter for a complicated moment in the history of HR and technology. Black, the seventh CEO in ADP’s 77-year history, is fielding what she calls the number one question every chief executive is trying to answer:…...
Understanding the Impact of AI HR Processes on your Business
1+ week, 2+ hour ago (161+ words) Date & Time: Tuesday, August 11, 2026 at 3:00 pm ET Akshara Naik Lopez, Senior Analyst, Forrester Everyone is talking about AI, from scheduling assistants to resume reviewers. But what about AI HR processes? These are powerful tools already at work changing the environment…...
3 span-of-control questions HR leaders need to ask
1+ week, 22+ hour ago (485+ words) The number of employees reporting to a manager is only one part of the picture. It tells leaders very little on its own about whether management capacity is aligned with the work that needs to get done. HR leaders can…...
What generative AI can and cannot do for HR, according to a Cornell professor
1+ week, 2+ day ago (1023+ words) Chris Collins teaches HR analytics at Cornell’s School of Industrial and Labor Relations. He lets his students use AI to run the numbers. That is a deliberate choice, and it says something important. “The real value is not in running…...
Do you really have an HR strategy?
2+ week, 22+ hour ago (258+ words) My co-author Ranya Nehmeh asks a deceptively simple question of people in HR: What is your organization’s people strategy? The reason it turns out to be a tricky and embarrassing question is because we all feel we should have one…...
‘Botsitting’ is wasting more than 6 employee hours a week
2+ week, 1+ day ago (648+ words) As HR has recently taken the helm of AI transformation at many organizations, driving adoption among employees has increasingly become a top priority. But as many workforces have now deployed AI across their practices, the challenge is shifting—it’s no…...
Why AI ROI could take years to show up in HR, according to an economist
2+ week, 2+ day ago (352+ words) Profit margins outside the tech sector so far show no sign of rising from AI, according to a June 30 analysis from Apollo Global Management chief economist Torsten Slok. He wrote that many industries need to reshape workforce operations before realizing…...
Why HR must lead the AI culture shift
3+ week, 1+ day ago (586+ words) For the last two years, the conversation around AI at work has largely focused on one question: Will it replace people? In reality, most organizations are still struggling to answer a much simpler one: Can AI actually make work better?...
Why focus time should be a workforce metric, not a personal habit
4+ week, 19+ hour ago (558+ words) HR departments have never had more workforce data at their fingertips. Leaders can track everything from engagement to productivity, retention, utilization and even wellbeing. Despite these data gains, most organizations struggle with burnout and stagnant productivity. The problem isn’t a…...